Frequently Asked Questions
Most frequent questions and answers
Refrigerator is not cooling properly or not cooling at all
-condenser coil is dirty
-compressor is not running
-the thermostat is bad
-defrost cycle is not working
-the return air path window is iced up
-refrigerant leak (freon leak)
The ice maker is not working
-no water supply. it could be because the water valve is bad or the water tube is frozen
-an ice cube got stuck in the IM rake
-the feeler arm is up
-the freezer temperature is warm
-the IM is bad
The fresh food compartment is over freezing
-the air damper door is stuck open
-the thermostat is bad
-the main board is bad
Refrigerator makes a loud noise
-one of the fans is getting bad
-the evaporator coil is over frozen due to defrost cycle problems and the ice is getting build up around the fan blades
Frost build up in the freezer
-if the back cover inside with the freezer is covered with the frost it’s because the defrost cycle is not working
-the frost build up around the freezer door (in most cases a bottom freezer) it’s because the door was left not closed completely
-the ice build up on the freezer floor could be because the defrost water line is clogged
Gas oven is not working
-the burner igniter is bad
-the gas valve is bad
-the thermostat, relay board or high limit switch is bad
-if the oven is not keeping up with pre set temperature it could be because the door seal is worn out or the door hinges are bad
The gas cooktop burners not working
-one of the reasons it might be the spark module is not working or the burner valve switch is bad
-if the burner igniter is clicking constantly it could be because the igniter is coated with dirt or bad itself, as well as the spark module could be the problem
The electric range is not working properly
-if an electric element works on one setting only, let’s say on high, it means the infinite switch is not working properly
-if the element itself is not heating (same for the oven) it could be due to the faulty element or one of the phases is missing from the circuit breaker or broken power cord
